Privacy Policy

Last Updated: April 2026

At Next Laptops UG, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website or services.

Compliance Statement: We operate in compliance with the Data Protection and Privacy Act of Uganda (2019).

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

• Fill out a contact form or request a laptop recommendation.
• Place an order or make an inquiry.
• Communicate with us via WhatsApp, phone, or email.
• Subscribe to updates or promotions.

This information may include your name, phone number, email address, and delivery location.

2. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Consent: When you voluntarily provide information or subscribe to marketing.
• Contract necessity: To fulfill orders, process payments, and provide customer support.
• Legitimate interests: To improve our services, prevent fraud, and analyze website usage.

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders.
• Communicate with you about inquiries, orders, and support.
• Recommend laptops based on your needs and budget.
• Improve our website, services, and customer experience.
• Send occasional updates, offers, or promotions (you may opt out at any time).

4. Sharing of Information

We do not sell or rent your personal information. However, we may share your information with trusted third parties when necessary to provide our services, including:

• Suppliers or partners fulfilling your laptop order.
• Delivery services for order fulfillment.
• Service providers such as analytics tools or communication platforms (e.g., WhatsApp Business).

We only share the minimum information required to complete your request. Third parties are contractually obligated to protect your data and may not use it for any other purpose.

5. Third-Party Services

We may use third-party services such as analytics tools and communication platforms (e.g., WhatsApp Business) to operate and improve our services. These platforms may collect and process data according to their own privacy policies. We encourage you to review their policies.

6. Cookies & Consent

Our website may use cookies to enhance your browsing experience and analyze website traffic. We will request your consent before placing any non-essential cookies. You can change your cookie preferences at any time through your browser settings. Essential cookies necessary for website functionality do not require consent.

7. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no online platform can guarantee complete security, and you share information at your own risk.

8. Your Rights (Under Uganda Data Protection Act 2019)

You have the following rights regarding your personal data:

• Right to access: Request a copy of the personal data we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete data.
• Right to erasure: Request deletion of your data, subject to legal obligations.
• Right to object: Object to processing based on legitimate interests or direct marketing.
• Right to withdraw consent: Withdraw previously given consent at any time.

To exercise any of these rights, contact us through our official communication channels listed on the website.

9. Data Retention

We only retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law (e.g., for tax or accounting purposes). Typically, we retain order data for 5 years and inquiry data for 2 years.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Material changes will be notified via our website or direct communication.